Couch Care Co. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communications.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information
1.2 Non-Personal Information
- Browser type and version
- IP address
- Device information
- Information about how you interact with our website (e.g., pages viewed, time spent on site, etc.)
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our services
- To process and fulfill your bookings or payments
- To communicate with you regarding your inquiries, appointments, and services
- To send promotional and marketing materials (with your consent)
- To comply with legal obligations and enforce our terms and conditions
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies we employ to perform functions on our behalf (e.g., payment processors, scheduling software providers).
- Legal Requirements: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: In connection with a merger, sale, or other business transfer.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to safeguard your personal information, no method of transmission or storage is completely secure.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of our site.
6. Your Rights and Choices
- Access and Correction: You can request access to or correction of your personal information.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
- Delete Information: You can request that we delete your personal information, subject to legal or contractual obligations.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed at individuals under 13 years of age, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Couch Care Co.
info@couchcareco.com
By using our services, you agree to the terms of this Privacy Policy.
